As the world navigates the ongoing COVID-19 pandemic, we would like to assure guests of the actions we are implementing in the hotel for safe return of residents which include; hand sanitiser availability at all interaction areas of the hotels including all entrances, contactless online check in and out process and also the use of protection screens at reception. Visual guidance aids in the form of posters and stickers are displayed for guests and employees in understanding 2 metre distancing but also maximum capacity in certain areas. PPE is used for certain tasks and roles within the hotel to protect our employees but also limit impact on guests and substantial increases on frequency of disinfecting of all public areas spaces and high touch points. Additional cleans and change of method on bedroom cleaning to provide confirmation of sanitisation to guests, we are also adapting the food & beverage offerings and methods to accommodate less or no contact.